Council to spend £150k on new office reception
Broxtowe Borough Council offices
By Anna Whittaker, Local Democracy Reporter
A Nottinghamshire council is planning to spend £150,000 on “rejuvenating” its reception area.
Broxtowe Borough Council wants to upgrade the seating and layout of the entrance to the authority’s building in Foster Avenue, Beeston, as well as new seating and flooring.
In 2020 the authority approved a budget of £100,000 for the works, but now the council says it needs to increase the proposed spending to £150,000.
The costs include demolition, building works, electrics, fit out and fees.
A further £10,000 will be spent on upgrades to the first and second floor disabled toilets.
Councillors will be asked for their views on the plans at the cabinet meeting on January 17.
Council documents stated: “We have designed a fresh new look to echo the Broxtowe Brand and re-planned the layout to be more efficient for both customers and Broxtowe Staff.
“A key aspect of the design is improving the customer experience when
entering the building. Currently, customers are often unsure which way to turn
when they enter. The reception desk is out of the line of site from the door.
Signage is also unclear.”
The council says that the current reception area, which provides access for staff and visitors for the council as well as the police and Citizens Advice Bureau.
The authority says there is a need to improve the “front of house” experience that meets the needs of the customer.
The disabled toilets will have improved facilities for people with colostomy bags as the current arrangements are “undignified and inappropriate”.
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