Detonate Festival ticket holders to be compensated as soon as next week

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Detonate Festival at Nottingham was shut down three hours early

Organisers of Detonate say those who applied for refunds following the Halloween festival’s early closure will be compensated as early as next week.

The company will refund each ticket holder 50 per cent and said that this is the “maximum amount we can compensate without going bankrupt”.

In an email the company announced ticket holders who submitted a refund form will receive their money in the next 3-10 working days.

It comes after Detonate Festival Halloween on Saturday October 29 was shut down three hours early because of fears about health and safety.

Staff and police closed off the main stage and moved out the crowd due to safety concerns before many of the headline acts could appear.

In the email sent out today (Friday November 18) to those who signed up for a refund, it said: “At the end of today, we will be submitting all the details from the forms to our ticket provider who will be processing the compensation.

“This will then take between 3-10 working days to get though depending on your bank.”

 

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