Mapperley Park Medical Centre which has almost 2,320 patients, has become the first GP in Nottinghamshire to be put into special measures.
The Care Quality Commission which inspected the practice in march, published its inspection report to state that Mapperley Park Medical centre is overall inadequate.
The medical centre which provides care for patients in the Mapperley Park and St Ann’s area of Nottingham, will need to improve staffing levels and make sure there is an appropriate skill mix to deliver services and support patients.
Although the patients we met told us they were treated with dignity and respect, we also found that care and treatment was not always delivered in line with best practice.
Janet Williamson, Deputy Chief Inspector of General Practice and Dentistry in CQC’s Central region.
All of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led under the CQC’s new programme.
Although overall the Medical Centre is inadequate, the report rated the centre as good for its level of care with patients saying they were treated with compassion, dignity and respect.
Janet Williamson, Deputy Chief Inspector of General Practice and Dentistry, said: “We will continue to monitor this practice and we will inspect again in six months to check whether improvements have been made. I am hopeful that the practice will do what is required for the sake of its patients.
“But if we find that the service remains inadequate, we will consider taking further action.”
The Care Quality Commission is working closely with NHS England and Nottingham City Clinical Commissioning Group to support the practice.
